C
Craig
1 reviews | Active since Apr 2026
04 Apr 2026, 08:39
I would to claim my ...
I would to claim my money back as contract state
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
04 Apr 2026, 08:45Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's reply04 Apr 2026, 08:45
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's replyOfficial
07 Apr 2026, 15:47Dear Craig,
Thank you for your review. I’d like to assist you further and have attempted to contact you, but haven’t been able to reach you.
Please note that this policy provides risk cover and does not accumulate a cash or surrender value. It does include a money-back benefit, which is scheduled for payout in 2044, provided the policy remains active and claim-free until that date. At this time, there is no payout due on the policy.
I have arranged for your policy schedule to be sent to you, which outlines these benefits in more detail.
You are welcome to contact me or our team if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review. I’d like to assist you further and have attempted to contact you, but haven’t been able to reach you.
Please note that this policy provides risk cover and does not accumulate a cash or surrender value. It does include a money-back benefit, which is scheduled for payout in 2044, provided the policy remains active and claim-free until that date. At this time, there is no payout due on the policy.
I have arranged for your policy schedule to be sent to you, which outlines these benefits in more detail.
You are welcome to contact me or our team if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply07 Apr 2026, 15:47
Official
Dear Craig,
Thank you for your review. I’d like to assist you further and have attempted to contact you, but haven’t been able to reach you.
Please note that this policy provides risk cover and does not accumulate a cash or surrender value. It does include a money-back benefit, which is scheduled for payout in 2044, provided the policy remains active and claim-free until that date. At this time, there is no payout due on the policy.
I have arranged for your policy schedule to be sent to you, which outlines these benefits in more detail.
You are welcome to contact me or our team if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review. I’d like to assist you further and have attempted to contact you, but haven’t been able to reach you.
Please note that this policy provides risk cover and does not accumulate a cash or surrender value. It does include a money-back benefit, which is scheduled for payout in 2044, provided the policy remains active and claim-free until that date. At this time, there is no payout due on the policy.
I have arranged for your policy schedule to be sent to you, which outlines these benefits in more detail.
You are welcome to contact me or our team if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor