KK
Kim K

1 reviews | Active since Aug 2024

13 Aug 2024, 12:42

I would like to write a review about Platinum Life We had a very good experience, and as you can image it was a very stressful time in our lives amid our cancer diagnosis, Platinum Life made it less stressful, all the brokers and people were extremely ple

I would like to write a review about Platinum Life We had a very good experience, and as you can image it was a very stressful time in our lives amid our cancer diagnosis, Platinum Life made it less stressful, all the brokers and people were extremely pleasant and kept us updated through out the process, not once did I have to email or phone asking for updates. A very good experience with excellent customer service, I have advised all my friends and family to take polices through Platinum life, in these times where service is not always guaranteed you can be sure to get it from them. Kim Adendorff

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Replies (1)
Platinum Life
Platinum Life's reply13 Aug 2024, 13:34
Official
Dear Kim, 

Thank you so much for taking the time to share you experience with us. I am glad that our team could ease the process and ensure that you were always kept fully informed and in the loop about your claim. Feedback like this really highlights why we do what we do and our team appreciates your kind words so much 

We wish you all the best and please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor