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Bernadine B
1 reviews | Active since Sept 2024
04 Sept 2024, 09:19
I would like to write a review about Platinum Life I would like to thank the team at Platinum life As well as the product development My husband turned 70 in april and i was under the impression his cover stopped
I would like to write a review about Platinum Life I would like to thank the team at Platinum life As well as the product development My husband turned 70 in april and i was under the impression his cover stopped. When a consultant shaniel explained the benefit increase stopped but cover is in place .he recommeded i start the claims process and all the admin staff was vert helpful with sending claim forms and explaining the process and turnaround times. The premuims devision with my enquiry. I can only give them 100percent on effort and making me feel there is hope
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Replies (1)Platinum Life's replyOfficial
04 Sept 2024, 09:43Dear Bernadine,
Thanks for reaching out to our team and giving us a chance to assist and advise. We appreciate the great feedback and please let us know if there is anything else we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thanks for reaching out to our team and giving us a chance to assist and advise. We appreciate the great feedback and please let us know if there is anything else we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply04 Sept 2024, 09:43
Official
Dear Bernadine,
Thanks for reaching out to our team and giving us a chance to assist and advise. We appreciate the great feedback and please let us know if there is anything else we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thanks for reaching out to our team and giving us a chance to assist and advise. We appreciate the great feedback and please let us know if there is anything else we can help with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
