JJ
Joyal J

1 reviews | Active since Jan 2025

27 Jan 2025, 10:12

I would like to write a review about Platinum Life: ** I was attended to by Ethresia when i phoned to say I cannot afford the increased premium - she listened, check the system and assure me of a solution

I would like to write a review about Platinum Life: ** I was attended to by Ethresia when i phoned to say I cannot afford the increased premium - she listened, check the system and assure me of a solution. She was patient, friendly & very helpful. Next day I received confirmation of what was discussed. I will definitely rate her service - ⭐⭐⭐⭐⭐ (5 stars) Keep up the good work, Ethresia!!

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Replies (1)
Platinum Life
Platinum Life's reply27 Jan 2025, 10:30
Official
Dear Joyal, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Ethresia was able to help with your policy and provide the needed information and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor