GG
Garth G
1 reviews | Active since Jan 2023
22 May 2025, 17:38
I would like to write a review about Platinum Life
I would like to write a review about Platinum Life. I received the annual upgrade to the policy call from Platinum Life. There, I was informed about the proposed increase and the amount payable by me after I accepted the new upgraded policy. Due to the financial strain taking its strain on many households, I sent an email regarding my situation. A few days later, I received a call from one of their consultants (Nadia), who explained how they would be able to assist me. Not only does my monthly premium not be increased for this financial year, but she also managed to offer a slight reduction in the monthly premium. A huge thank you to Platinum Life and Nadia for their empathy.
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Replies (1)Platinum Life's replyOfficial
23 May 2025, 08:01Dear Garth,
Thank you for taking the time to leave us such a nice review. At Platinum Life we always strive to deliver exceptional service and I am so glad that we were able to assist. Nadia is a valuable part of our team and I have made sure to share this review with her
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to leave us such a nice review. At Platinum Life we always strive to deliver exceptional service and I am so glad that we were able to assist. Nadia is a valuable part of our team and I have made sure to share this review with her
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 May 2025, 08:01
Official
Dear Garth,
Thank you for taking the time to leave us such a nice review. At Platinum Life we always strive to deliver exceptional service and I am so glad that we were able to assist. Nadia is a valuable part of our team and I have made sure to share this review with her
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to leave us such a nice review. At Platinum Life we always strive to deliver exceptional service and I am so glad that we were able to assist. Nadia is a valuable part of our team and I have made sure to share this review with her
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
