NV
Nico V
1 reviews | Active since Mar 2019
08 Jan 2024, 12:10
I would like to write a review about Platinum Life
I would like to write a review about Platinum Life. The person who phoned me was very professional and did not take no for an answer. The person is to a point extremely pushy and does not settle for a no answer. The go to the point of pushing you until you atleast agree to what you had not considering the answer you gave them for cancelling. Do not do business with Platinum Life you will never get rid of them . I give them 0 stars for customer service
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Platinum Life's replyOfficial
08 Jan 2024, 12:15Dear Nico,
I am so sorry to hear about the experience you had. I will contact you this afternoon to get more information about this matter and assist on your policy.
Our team always wants to ensure that you are aware of all options on the cover, but you should never feel forced into continuing if you are not interested.
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am so sorry to hear about the experience you had. I will contact you this afternoon to get more information about this matter and assist on your policy.
Our team always wants to ensure that you are aware of all options on the cover, but you should never feel forced into continuing if you are not interested.
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply08 Jan 2024, 12:15
Official
Dear Nico,
I am so sorry to hear about the experience you had. I will contact you this afternoon to get more information about this matter and assist on your policy.
Our team always wants to ensure that you are aware of all options on the cover, but you should never feel forced into continuing if you are not interested.
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am so sorry to hear about the experience you had. I will contact you this afternoon to get more information about this matter and assist on your policy.
Our team always wants to ensure that you are aware of all options on the cover, but you should never feel forced into continuing if you are not interested.
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor