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Graham G

1 reviews | Active since Oct 2023

12 Oct 2023, 09:50

I would like to write a review about Platinum Life

I would like to write a review about Platinum Life. I was having an issue with messages I was receiving and was determined to cancel my contract as I was so frustrated. Lizelle contacted me and actually listened to my frustration and never made promises or sweet words to placate me. She did, however, promise to look into it. True to her word, she came back to me with feedback and convinced me to keep the policy active. In short, she is truly an asset to your organization, and 5 stars does not do her justice.

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Replies (1)
Platinum Life
Platinum Life's reply12 Oct 2023, 10:42
Official
Dear Graham, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Lizelle was able to help with your policy and provide the needed information and support 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor