NH
Natalie H

1 reviews | Active since Aug 2020

02 Aug 2023, 10:11

I would like to thank Platinum Life for reaching out to me regarding my Cancer policy that was 4 months in arrears

I would like to thank Platinum Life for reaching out to me regarding my Cancer policy that was 4 months in arrears. I have been unemployed for over a year and was no longer able to afford my monthly premium. Instead of them canceling my policy and then having to lose out on my Cash Back benefit, Kathleen was able to write off my arrears and reduce my premium to a more affordable one of which I am super grateful for. Definitely one of the best companies in terms of service delivery. Thank you again, Platinum Life!!!

0
Replies (1)
Platinum Life
Platinum Life's reply02 Aug 2023, 10:26
Official
Dear Natalie, 

We value our client’s feedback and would like to thank you for your excellent review of our services. Kathleen is an exceptional consultant, and we are truly grateful to have her on our team. This will make her day! 

May we always keep you smiling 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor