PN
Pugiso N
1 reviews | Active since May 2020
04 Mar 2026, 20:46
I would like to express my sincere appreciation for the outstanding service I received from Kathleen at Platinum Life
I would like to express my sincere appreciation for the outstanding service I received from Kathleen at Platinum Life. Not only did Kathleen clearly explain which benefits would be most suitable for me, but she also took the time to fully understand my situation and why I wasn’t able to update my policy immediately. She helped me address my shortfalls first and still managed to secure the best possible option for me at a much lower rate. Kathleen’s professionalism, empathy, and financial guidance truly stood out. Their service deserves a full 5 stars. Highly recommended!
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Replies (2)
Platinum Life's replyOfficial
04 Mar 2026, 20:52Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply04 Mar 2026, 20:52
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
05 Mar 2026, 16:59Dear Pugiso,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Kathleen is a very valued member on our team and will always go above and beyond to help.
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Kathleen is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Mar 2026, 16:59
Official
Dear Pugiso,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Kathleen is a very valued member on our team and will always go above and beyond to help.
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Kathleen is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor