I would like to comment on a call which I recently received from Kathleen in regard to my Platinum Policy

I would like to comment on a call which I recently received from Kathleen in regard to my Platinum Policy. Due to unforeseen circumstances, I was about to cancel my membership but upon Kathleen's professional and friendly advice to me, I decided to keep my policy in force. Kathleen's empathetic approach to my situation is actually what convinced me to stay. Thank you Kathleen, Platinum is very fortunate to have an employee such as yourself on board.