TT
Tami T
1 reviews | Active since Jun 2023
20 Jun 2023, 11:43
I would like to canc...
I would like to cancel my policy because here is amounts requested of me x3
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Replies (1)Platinum Life's replyOfficial
20 Jun 2023, 11:54Dear Tami,
I have received your review and tried to contact you regarding this matter, however I was unable to reach you.
Kindly note that you recently spoke to our team to make adjustments on your policy. Your premium was amended and your policy was only set to start in August 2023. No deductions have occurred and a mandate was sent and accepted last week to confirm the new premium.
I have logged a cancellation again and our team will be in touch within the week to confirm.
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and tried to contact you regarding this matter, however I was unable to reach you.
Kindly note that you recently spoke to our team to make adjustments on your policy. Your premium was amended and your policy was only set to start in August 2023. No deductions have occurred and a mandate was sent and accepted last week to confirm the new premium.
I have logged a cancellation again and our team will be in touch within the week to confirm.
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Jun 2023, 11:54
Official
Dear Tami,
I have received your review and tried to contact you regarding this matter, however I was unable to reach you.
Kindly note that you recently spoke to our team to make adjustments on your policy. Your premium was amended and your policy was only set to start in August 2023. No deductions have occurred and a mandate was sent and accepted last week to confirm the new premium.
I have logged a cancellation again and our team will be in touch within the week to confirm.
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and tried to contact you regarding this matter, however I was unable to reach you.
Kindly note that you recently spoke to our team to make adjustments on your policy. Your premium was amended and your policy was only set to start in August 2023. No deductions have occurred and a mandate was sent and accepted last week to confirm the new premium.
I have logged a cancellation again and our team will be in touch within the week to confirm.
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
