I wasn't sure whether to continue with my policy and then I got great advice from the person that assisted me and I am very grateful for it

Dear Joritha, 

 Thank you so much for your wonderful feedback.  We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor