M
Mirriam
1 reviews | Active since Jun 2026
05 Jun 2026, 09:05
I was well informed ...
I was well informed but my refund is not processed.
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Replies (1)
Platinum Life's replyOfficial
05 Jun 2026, 09:49Dear Mirriam,
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
Kindly note that your policy was set to commence on 15 June 2026. You recently contacted our team, and an arrangement was made to move the commencement date of your policy. As no premium has been received to date, there is currently no refund due on the policy.
Should you require any further information or assistance regarding this matter, please do not hesitate to contact our team. We will be happy to assist.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
Kindly note that your policy was set to commence on 15 June 2026. You recently contacted our team, and an arrangement was made to move the commencement date of your policy. As no premium has been received to date, there is currently no refund due on the policy.
Should you require any further information or assistance regarding this matter, please do not hesitate to contact our team. We will be happy to assist.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Jun 2026, 09:49
Official
Dear Mirriam,
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
Kindly note that your policy was set to commence on 15 June 2026. You recently contacted our team, and an arrangement was made to move the commencement date of your policy. As no premium has been received to date, there is currently no refund due on the policy.
Should you require any further information or assistance regarding this matter, please do not hesitate to contact our team. We will be happy to assist.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
Kindly note that your policy was set to commence on 15 June 2026. You recently contacted our team, and an arrangement was made to move the commencement date of your policy. As no premium has been received to date, there is currently no refund due on the policy.
Should you require any further information or assistance regarding this matter, please do not hesitate to contact our team. We will be happy to assist.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor