N
Nicola
1 reviews | Active since Dec 2025
23 Dec 2025, 21:51
I was very unhappy b...
I was very unhappy but Elna helped me and was very warm and helpful
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
23 Dec 2025, 22:04Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply23 Dec 2025, 22:04
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
24 Dec 2025, 08:55Dear Nicola,
Thank you for sharing your feedback. We’re sorry to hear that you were initially unhappy, but we’re glad that Elna was able to assist you with warmth and care. We appreciate you bringing this to our attention and will be sure to pass your kind words on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your feedback. We’re sorry to hear that you were initially unhappy, but we’re glad that Elna was able to assist you with warmth and care. We appreciate you bringing this to our attention and will be sure to pass your kind words on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply24 Dec 2025, 08:55
Official
Dear Nicola,
Thank you for sharing your feedback. We’re sorry to hear that you were initially unhappy, but we’re glad that Elna was able to assist you with warmth and care. We appreciate you bringing this to our attention and will be sure to pass your kind words on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your feedback. We’re sorry to hear that you were initially unhappy, but we’re glad that Elna was able to assist you with warmth and care. We appreciate you bringing this to our attention and will be sure to pass your kind words on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor