LL
Lyndadavids L
1 reviews | Active since Sept 2025
16 Sept 2025, 09:04
I was very disappoin...
I was very disappointed as they called me to tell me that a friend had nominated me for a free gift and was asked If I want cover which I declined yet they still debited my account
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Platinum Life's replyOfficial
16 Sept 2025, 09:19Dear Lynda,
Thank you for your review. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Thank you for your review. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Please note that I have requested a copy of the call made to you in April regarding your Female Cancer Policy with Platinum Life. Our policies are always optional, and it is never our intention for you to feel pressured into accepting one. Once the recording has been received, I will forward it to you along with further feedback.
I would also like to confirm that you recently spoke with our team and chose to keep your policy active from October onwards. An updated schedule has already been arranged, and I will also follow up with you via email to confirm how you would like to proceed.
Should you need any further assistance, please feel free to contact me directly. We sincerely apologize for any inconvenience caused and appreciate the opportunity to clarify this matter with you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Sept 2025, 09:19
Official
Dear Lynda,
Thank you for your review. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Thank you for your review. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Please note that I have requested a copy of the call made to you in April regarding your Female Cancer Policy with Platinum Life. Our policies are always optional, and it is never our intention for you to feel pressured into accepting one. Once the recording has been received, I will forward it to you along with further feedback.
I would also like to confirm that you recently spoke with our team and chose to keep your policy active from October onwards. An updated schedule has already been arranged, and I will also follow up with you via email to confirm how you would like to proceed.
Should you need any further assistance, please feel free to contact me directly. We sincerely apologize for any inconvenience caused and appreciate the opportunity to clarify this matter with you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor