CC
Chermonique C
1 reviews | Active since Sept 2025
10 Sept 2025, 13:55
I was unhappy about ...
I was unhappy about the previous agent not sending me the policy documents then miss ferhana sorted me out and sent me my documents with a gift
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Platinum Life's replyOfficial
10 Sept 2025, 15:13Dear Chermonique,
Thank you for sharing your experience with us. We’re sorry to hear about the inconvenience you faced with your policy documents, but we’re delighted that Miss Ferhana was able to assist you promptly and make things right. We’ll be sure to pass along your appreciation to her
Kind Regards
Thank you for sharing your experience with us. We’re sorry to hear about the inconvenience you faced with your policy documents, but we’re delighted that Miss Ferhana was able to assist you promptly and make things right. We’ll be sure to pass along your appreciation to her
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply10 Sept 2025, 15:13
Official
Dear Chermonique,
Thank you for sharing your experience with us. We’re sorry to hear about the inconvenience you faced with your policy documents, but we’re delighted that Miss Ferhana was able to assist you promptly and make things right. We’ll be sure to pass along your appreciation to her
Kind Regards
Thank you for sharing your experience with us. We’re sorry to hear about the inconvenience you faced with your policy documents, but we’re delighted that Miss Ferhana was able to assist you promptly and make things right. We’ll be sure to pass along your appreciation to her
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor