JN
Jacqeline N
1 reviews | Active since Jan 2018
08 Mar 2023, 09:29
I was threatened by ...
I was threatened by one of your consultant, over the phone, I escalated her and the complaint was handled professionally and I accepted the company's apology.
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Platinum Life's replyOfficial
08 Mar 2023, 14:43Dearest Jacqueline,
Firstly, I want to, once again, extent our sincere apologies for your horrible experience. That kind of behaviour, has never and will never be tolerated by us. Having said that, we are even more grateful that you reached out to us and allowed us to investigate the concern. We are deeply protective of our clients and will always treat your concerns with the utmost urgency and care.
We hope that should you ever be contacted by us in future, you will experience the quality and excellence that is synonymous with our brand. You deserve nothing less.
Kind regards,
Firstly, I want to, once again, extent our sincere apologies for your horrible experience. That kind of behaviour, has never and will never be tolerated by us. Having said that, we are even more grateful that you reached out to us and allowed us to investigate the concern. We are deeply protective of our clients and will always treat your concerns with the utmost urgency and care.
We hope that should you ever be contacted by us in future, you will experience the quality and excellence that is synonymous with our brand. You deserve nothing less.
Kind regards,
Platinum Life's reply08 Mar 2023, 14:43
Official
Dearest Jacqueline,
Firstly, I want to, once again, extent our sincere apologies for your horrible experience. That kind of behaviour, has never and will never be tolerated by us. Having said that, we are even more grateful that you reached out to us and allowed us to investigate the concern. We are deeply protective of our clients and will always treat your concerns with the utmost urgency and care.
We hope that should you ever be contacted by us in future, you will experience the quality and excellence that is synonymous with our brand. You deserve nothing less.
Kind regards,
Firstly, I want to, once again, extent our sincere apologies for your horrible experience. That kind of behaviour, has never and will never be tolerated by us. Having said that, we are even more grateful that you reached out to us and allowed us to investigate the concern. We are deeply protective of our clients and will always treat your concerns with the utmost urgency and care.
We hope that should you ever be contacted by us in future, you will experience the quality and excellence that is synonymous with our brand. You deserve nothing less.
Kind regards,