BL
Belinda L

1 reviews | Active since May 2024

02 May 2024, 13:48

I was pleasantly surprised that they didn't cancel my policy after a few premiums didn't go off

I was pleasantly surprised that they didn't cancel my policy after a few premiums didn't go off. Yolandi phoned me and helped me with cheaper option. She was kind and understanding regarding my circumstances. I am very grateful to still keep my policy. Regards Belinda Swanepoel

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Replies (1)
Platinum Life
Platinum Life's reply02 May 2024, 14:21
Official
Dear Belinda, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Yolandi is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor