BB
Bev B

1 reviews | Active since Aug 2026

19 Aug 2026, 08:32

I was listened to and i felt heard

I was listened to and i felt heard. The policy was explained clearly and with understanding

0
Replies (2)
Platinum Life
Platinum Life's reply19 Aug 2026, 08:43
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply19 Aug 2026, 11:22
Official
Dear Bev, 

Thank you for taking the time to share your experience. We're pleased to know that our consultant took the time to listen to your concerns and explain your policy in a clear and understanding way. It's wonderful to hear that you felt heard and supported.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor