KL
Kiara L

1 reviews | Active since Nov 2020

26 May 2026, 23:48

I was keen on canceling my policy but the lady who called me took the time to understand my situation and rather offer a solution rather than a package

I was keen on canceling my policy but the lady who called me took the time to understand my situation and rather offer a solution rather than a package. This made me stay on with Platinum life

0
Replies (2)
Platinum Life
Platinum Life's reply27 May 2026, 00:00
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply27 May 2026, 08:19
Official
Dear Kiara, 

What awesome feedback for our team! Thanks for giving them a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor