MSs
Malika Smith smith.malika

1 reviews | Active since Aug 2022

24 Aug 2022, 08:16

I was Introduced to your policy and received the contract a about few weeks back when I read the contract I told myself that it's not for me due certain reasons,and I requested to have my policy canceled

I was Introduced to your policy and received the contract a about few weeks back when I read the contract I told myself that it's not for me due certain reasons,and I requested to have my policy canceled. Farhan a tried getting hold of me on numerous occasions but I kept missing her call, but she has such good customer service and was determine to get hold of me to enquire my reasons for having the policy canceled. She was so convincing in her pitch and confident in your product that I had a change of mind. She made me feel safe and confident that this is a policy that will really see to my needs as a woman if need be. Thank you Farhana for the informative call👌🏆

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Replies (1)
Platinum Life
Platinum Life's reply24 Aug 2022, 09:33
Official
Dear Malika, 

 Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Farhana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor