I was initially incorrectly upgraded and overcharged in my policy payments, however I received fast and efficient assistance from Christelle, who heard my grievance and quickly rectified it with a hassle

Dear Qhamisa, 

Thank you so much for giving Christelle a chance to assist regarding this matter. We truly appreciate your kind review and may we always keep you smiling 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor