R
Roschelle

1 reviews | Active since Sept 2025

11 Sept 2025, 09:05

I was initially a bit disgruntled about my monthly payment query

I was initially a bit disgruntled about my monthly payment query. The consultant was very professional and immediately made me felt heard. It goes a long way and the issue was quickly resolved.

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Replies (1)
Platinum Life
Platinum Life's reply11 Sept 2025, 09:58
Official
Dear Roschelle, 

Thank you for sharing your experience! We’re glad to hear that our consultant handled your query with professionalism, made you feel heard, and resolved the issue quickly. Your feedback means a lot to us. 

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor