MS
Marianne S

1 reviews | Active since Jun 2022

23 Jun 2022, 00:52

I was in difficult s...

I was in difficult situation money wise and in one month platinum life deduct 3 times money from account when I needed it the most for my own purposes...when I decided to rather stop my policy wit you..than a lady phoned in Afrikaans in my own language whom I understand the best if it comes by business..she really encourage me and I decided to keep my policy and not cancel it..so I appreciate her to changed my mind..today I am not sorry about it..thanks again..God bless..

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Replies (1)
Platinum Life
Platinum Life's reply23 Jun 2022, 08:59
Official
Dear Marianne, 

Thank you so much for giving our team a chance to assist and make the needed adjustments on your policy. We appreciate this so much and may we keep you smiling 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor