I was helped by Mekayla who listened attentively and patiently to my complaint and advised me on the best way forward without me losing my policy altogether

Dear Farida, 

Thanks for letting us know how efficient Mekayla was when assisting you. We are thrilled to hear that she assisted you as nicely as she did and we will be sure to pass the positive feedback on to her  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor