I was heard, and that was very important to me because I am unemployed, and it truly has not been easy for me and my family

Dear Claudia, 

Thank you so much for sharing your experience with us. We are truly sorry to hear about the challenges you and your family are facing, and we’re very glad that you felt heard and supported during this difficult time. It means a great deal to us that our team could help find a way to keep your installments as low as possible so you could maintain your cover. Your appreciation truly touches us. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor