I was having some financial difficulties (as most South Africans do) and could not afford the premiums anymore

I was having some financial difficulties (as most South Africans do) and could not afford the premiums anymore. I was contacted back the following day by Dinette, this lady understood my situation and with a mix of professionalism and optimism managed to write off my arrears and lower my premium. That act of client service convinced me to stay with Platinum life. Which makes me very happy! Thanks Dinette and Platinum Life.