I was happy with the way Arcel explained how platinum cover works and that she convinced me not to cancel my policy

Dear Lesley-Ann, 

Thanks for letting us know how efficient Arcel was when assisting you. We are thrilled to hear that she assisted you as nicely as she did and we will be sure to pass the positive feedback on to her.

 Kind Regards

Simone Venter 
Client Relationship Specialist & Client Care Supervisor