BV
Beverley V

1 reviews | Active since Oct 2021

11 Sept 2023, 15:16

I was going to cancel a policy to an affordability issue

I was going to cancel a policy to an affordability issue. A consultant phoned me, and we discussed the issue as I'm a pensioner but have been with Platinum Life for many years. The consultant came up with an affordable solution for me that still has me covered if I'm diagnosed with cancer. She was extremely professional and really took time to address all my concerns. Thank you, Platinum Life

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Replies (1)
Platinum Life
Platinum Life's reply11 Sept 2023, 15:57
Official
Dear Beverley, 

Our team will go above and beyond to ensure that your policy best suits your needs. Thanks for making our day with your wonderful feedback and giving us a chance to assist 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor