1 reviews | Active since Jun 2016

11 Mar 2025, 16:11

I was experiencing s...

I was experiencing some financial knocks in February/March months and they Lenice called me to" place policy on ICE", so as I would still be covered in April when my affordability could be met, What a sweet and thoughtful way to still hold onto my policy without canceling it outright, Just shows, they are human beings, and not Robots, the human factor is so important and I am really refreshed that I was given a breathing space

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Replies (1)
Platinum Life
Platinum Life's reply11 Mar 2025, 19:03
Official
Dear Kim, 

Our team will go above and beyond to ensure that your policy best suits your needs. Thanks for making our day with your wonderful feedback and may we always keep you smiling 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor