BM
Brenda M
1 reviews | Active since Sept 2017
01 Mar 2023, 11:51
I was experiencing financial problems and couldn't afford the yearly increase on my policy
I was experiencing financial problems and couldn't afford the yearly increase on my policy. I spoke to Vincent and he was very helpful, reworked my policy payment and now I'm still able to continue paying my policy because loosing this policy is just not an option for me. There is history of cancer in my family, therefore I need to be always cautious. Of which my financial crisis was actually threatening me being unable to continue with the policy payments. Thank you Vincent for all your assistance.
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Replies (1)Platinum Life's replyOfficial
01 Mar 2023, 11:59Dear Brenda.
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Vincent is a very valued member on our team and will always go above and beyond to help.
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Vincent is a very valued member on our team and will always go above and beyond to help.
It gives us great encouragement to get positive feedback from you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Mar 2023, 11:59
Official
Dear Brenda.
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Vincent is a very valued member on our team and will always go above and beyond to help.
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Vincent is a very valued member on our team and will always go above and beyond to help.
It gives us great encouragement to get positive feedback from you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
