CL
Clare L

1 reviews | Active since Oct 2012

30 Oct 2025, 12:45

I was diagnosed with breast cancer earlier this year

I was diagnosed with breast cancer earlier this year. Yes, it was daunting but I am so thankful to Platinum Life for making my experience less stressful. Landi Janse van Rensburg was assigned to administrate my claim. From my first interaction via email, whereby she confirmed receipt of my claim and the process thereafter was seamless. Landi always kept me informed of the progress up until the final stage. I was pleasantly surprised by her phone call to inform me of the outcome of my application. She also took the time to check and ask how I was feeling and doing - it was not transactional. I appreciate her professional manner, support and constant feedback during this time. Landi is a rare gem. Thank you for your exemplary service Landi. I pray God's abundant blessings upon you, as well as Platinum Life. Warm regards Clare

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Replies (1)
Platinum Life
Platinum Life's reply30 Oct 2025, 13:07
Official
Dear Clare,

Thank you so much for sharing your story. We’re deeply grateful for your kind words and are so glad Landi could make this experience a little easier for you during such a challenging time. Your message truly means a lot to us. Wishing you continued strength and healing ahead.

Kind Regards 

Simone Venter
Client Relationship Specialist and Client Care Supervisor