T
Thobeka

1 reviews | Active since Oct 2024

31 Oct 2024, 11:18

I was debit extra fr...

I was debit extra from my normal month to month debit orders,I then called the office to query,the consultant advised me to wait for 24hrs it shall be payed back into my account..it never did. That was between June to July 2024

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Replies (1)
Platinum Life
Platinum Life's reply31 Oct 2024, 15:14
Official
Dear Thobeka, 

Thanks for bringing this matter to our attention. 

A consultant from our Client Care will give you a call to assist with this matter and provide some feedback 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor