I was contacted by Kathleen who was helpful, listened to my concerns regarding increase and why I cancelled the increase in premium and cover

Dear Delphine, 

Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Kathleen is a very valued member on our team and will always go above and beyond to help. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor