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janine.renze janine.renze

1 reviews | Active since Jul 2016

24 Dec 2025, 09:36

I was contacted by Jasmine from Platinum Life regarding the problem I was having with the addition to my policy

I was contacted by Jasmine from Platinum Life regarding the problem I was having with the addition to my policy. She was friendly, helpful, and quick, which is very important to me. She has restored my faith in customer service

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Replies (1)
Platinum Life
Platinum Life's reply24 Dec 2025, 10:30
Official
Dear Janine, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Jasmine was able to help with your policy and provide the needed information and support.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor