RA
Roxanne A

1 reviews | Active since Mar 2022

31 Oct 2025, 09:04

I was considering cancelling my premium with Platinum Life because I felt I was being overcharged

I was considering cancelling my premium with Platinum Life because I felt I was being overcharged. However, the lovely lady who assisted me took the time to adjust my premium to an amount I can afford, and thanks to her, I’m still a happy customer. I truly appreciate her kindness and excellent service!

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Replies (1)
Platinum Life
Platinum Life's reply31 Oct 2025, 10:31
Official
Dear Roxanne, 

Thank you for taking the time to express your happiness and delight with our services! We set high standards of professionalism and delivering world class services, and it is wonderful news that our consultant has achieved this 

Kind Regards 

Simone Venter
Client Relationship Specialist and Client Care Supervisor