DA
Dilshad A
1 reviews | Active since May 2018
25 May 2026, 06:28
I was considering cancelling my policy, but Platinum Life consultant Arcel took the time to patiently explain the benefits and value of my cover
I was considering cancelling my policy, but Platinum Life consultant Arcel took the time to patiently explain the benefits and value of my cover. The professionalism, knowledge, and customer care really stood out and helped me make a more informed decision. Thank you, Arcel, for the excellent service
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Replies (2)
Platinum Life's replyOfficial
25 May 2026, 06:40Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply25 May 2026, 06:40
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
25 May 2026, 08:12Dear Dilshad,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Arcel was able to help with your policy and provide the needed information and support.
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Arcel was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 May 2026, 08:12
Official
Dear Dilshad,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Arcel was able to help with your policy and provide the needed information and support.
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Arcel was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor