I was called by Farhana after I requested to cancel my policy, but after speaking to Farhana I understand it much better

Dear Wal****, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Farhana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor