HT
Henry T
1 reviews | Active since Oct 2023
06 Nov 2025, 18:11
I was assisted promptly
I was assisted promptly. It's just that I wanted to increase my acsedental disability cover, but I couldn't be assisted on the spot now. I have to wait a week before they can change it for me
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Platinum Life's replyOfficial
07 Nov 2025, 00:04Dear Henry
Thank you for sharing your experience. We’re pleased that you received prompt assistance, and we’ll make sure your feedback about the waiting time reaches the right team to help improve our service.
Kind Regards
Thank you for sharing your experience. We’re pleased that you received prompt assistance, and we’ll make sure your feedback about the waiting time reaches the right team to help improve our service.
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Platinum Life's reply07 Nov 2025, 00:04
Official
Dear Henry
Thank you for sharing your experience. We’re pleased that you received prompt assistance, and we’ll make sure your feedback about the waiting time reaches the right team to help improve our service.
Kind Regards
Thank you for sharing your experience. We’re pleased that you received prompt assistance, and we’ll make sure your feedback about the waiting time reaches the right team to help improve our service.
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor