LL
Lizelle L

1 reviews | Active since Jun 2022

03 Jun 2022, 11:02

I was about to cancel the policy due to financial difficulties

I was about to cancel the policy due to financial difficulties. Roxanne assisted me, and with her professional demeanor, she assisted me with a reduced premium, retaining me as a client, and enabling me to continue with this valued cover and continue with my current policy which I have already had for 11 years.

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Replies (1)
Platinum Life
Platinum Life's reply07 Jun 2022, 07:17
Official
Dear Lizelle, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! 

It’s so nice to hear that  Roxanne is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor