ZZ
Zoleka Z
1 reviews | Active since Jul 2024
12 Jul 2024, 02:22
I wanted to stop paying for a cancer cover, looking at the premiums and the items it covered
I wanted to stop paying for a cancer cover, looking at the premiums and the items it covered. The consultant was very polite and factual. She allowed me to take the decision without forcing me and gave me an option to lower the premiums to ease the financial strain, which I took. I am now happy to continue with the policy.
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Platinum Life's replyOfficial
12 Jul 2024, 07:51Dear Zoleka,
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind Regards
Kind Regards
Chrysanthea Chetty
Client Care Consultant
Client Care Consultant
Platinum Life's reply12 Jul 2024, 07:51
Official
Dear Zoleka,
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind Regards
Kind Regards
Chrysanthea Chetty
Client Care Consultant
Client Care Consultant