LVRl
Leana Van Rooyen leanavanrooyen
1 reviews | Active since Aug 2022
02 Aug 2022, 20:05
I wanted to cancel t...
I wanted to cancel this but rather then sending me the link to cancel they reduced my instalment per month,i want to cancel it asap for many reasons and 1 of it is my financial status,i dont have a permanent job and some months its worser then others financially
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Platinum Life's replyOfficial
03 Aug 2022, 06:46Dear Leana,
Our team gave you a call regarding missed premiums on your policy and wanted to advise you on the available options that you have, should you still wish to continue with the policy. As you agreed to the option that was discussed with you, our team were not aware that you wanted to cancel the policy all together.
Your policy is now cancelled with immediate effect and no further premiums will be deducted from your account.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Our team gave you a call regarding missed premiums on your policy and wanted to advise you on the available options that you have, should you still wish to continue with the policy. As you agreed to the option that was discussed with you, our team were not aware that you wanted to cancel the policy all together.
Your policy is now cancelled with immediate effect and no further premiums will be deducted from your account.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply03 Aug 2022, 06:46
Official
Dear Leana,
Our team gave you a call regarding missed premiums on your policy and wanted to advise you on the available options that you have, should you still wish to continue with the policy. As you agreed to the option that was discussed with you, our team were not aware that you wanted to cancel the policy all together.
Your policy is now cancelled with immediate effect and no further premiums will be deducted from your account.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Our team gave you a call regarding missed premiums on your policy and wanted to advise you on the available options that you have, should you still wish to continue with the policy. As you agreed to the option that was discussed with you, our team were not aware that you wanted to cancel the policy all together.
Your policy is now cancelled with immediate effect and no further premiums will be deducted from your account.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor