EE
Ethel E

1 reviews | Active since Nov 2022

29 Nov 2022, 11:20

I wanted to cancel my policy twice before because of financial constraints

I wanted to cancel my policy twice before because of financial constraints. But they are always willing to have me covered because the future is unpredictable. They always go an extra smile to ensure that they lower my premium to what I can afford so that I can be covered for cancer deseases. I have never seen such wonderful care and even when I could not pay the premium they told me I will still be covered and I just needed to make sure that I paid the next one. I am very happy to say that I can now afford to pay since they reviewed my premium and I have never been made to feel much appreciated and taken care of by any insurance policy before. Thanks for being there for me Platinum Life

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Replies (1)
Platinum Life
Platinum Life's reply29 Nov 2022, 14:08
Official
Dear Ethel, 

Thank you for your sincere compliment! We are extremely proud that our team assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor