MVMv
Mmatumelo Veronicah Mokae veronicaboyise

1 reviews | Active since Jan 2024

30 May 2024, 10:24

I wanted to cancel my policy due to financial problems I have but the lady who helped me convinced me that I ve been their client for long I can't do that rather they will reduse my monthly payment to amount that I can afford

I wanted to cancel my policy due to financial problems I have but the lady who helped me convinced me that I ve been their client for long I can't do that rather they will reduse my monthly payment to amount that I can afford. That was lovely she knows customer service very well. I loved her service

0
Replies (1)
Platinum Life
Platinum Life's reply30 May 2024, 15:26
Official
Dear Mmatumelo, 

Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor