I wanted to cancel, but due to the fact that my mother passed from cancer and the lady explained all the benefits I would be losing after being with them for so long

Dear Alexandréa, 

Thank you so much for giving our team the chance to provide the needed assistance and information on your policy. We always want to ensure that you are fully informed and happy with your policy 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor