CC
Cleo C

1 reviews | Active since Oct 2021

20 Oct 2021, 17:46

I want my personal details to be removed from the system

I just received a call today regarding a free promotional gift awarded to me since a friend of mine nominated me. I was polite on the phone with the employee and exchanged some of my personal details that I currently don't feel comfortable with doing. I would like my details to be removed from the system please for closure purposes. If any policies are activated in my name without my consent then I will be taking matters further.

0
Replies (2)
Platinum Life
Platinum Life's reply21 Oct 2021, 10:25
Official
Dear Cleo, 

I have received your review and would like to provide some feedback regarding this matter. 

Kindly note that you were contacted regarding a promotional gift, as you were nominated by a friend or family member. The promotional gift is cost and obligation free and simply serves as a way to provide more information about who we are and what we do. 

After you receive your gift, you might be contacted and offered a policy with us. Please note that the gift is NOT a policy. I have removed your details as requested and you have also been added to our do not contact list. 

Please do not hesitate to contact us if there is anything we can assist with 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
CC
Cleo C's update21 Oct 2021, 11:07
Reviewer Update
Thank you so much for your swift response and assistance. I would advise that you perhaps consider assessing your business model, more specifically, your method of attracting new clients. I personally feel that divulging such sensitive information via phone call is quite intrusive and leaves one feeling uncomfortable. Once again, thanks for the clarity and your help. Have a great day.