HT
Hannelie T
1 reviews | Active since Oct 2013
25 Apr 2025, 20:36
I updated my persona...
I updated my personal details, which I did, but also requested the latest copy of my policy, and the consultant (Roxanne Elson) responded quickly by acknowledging receipt of my updated details with the undertaking to send my latest policy within the next 3-4 working days (it is a long weekend - 27 April) I have been a policy holder with Platinum Life for about 18 years
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Platinum Life's replyOfficial
29 Apr 2025, 07:55Dear Hannelie,
We strive to assist each policy holder in a friendly and efficient manner so your feedback means the world to us! Thanks for the kind words for Roxanne and giving us the chance to help with your request
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We strive to assist each policy holder in a friendly and efficient manner so your feedback means the world to us! Thanks for the kind words for Roxanne and giving us the chance to help with your request
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply29 Apr 2025, 07:55
Official
Dear Hannelie,
We strive to assist each policy holder in a friendly and efficient manner so your feedback means the world to us! Thanks for the kind words for Roxanne and giving us the chance to help with your request
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We strive to assist each policy holder in a friendly and efficient manner so your feedback means the world to us! Thanks for the kind words for Roxanne and giving us the chance to help with your request
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor