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Cynthia C

1 reviews | Active since Jul 2023

23 Jul 2025, 15:35

I took out this cancer policy in case I will need it in the future, I explained that I can only afford the premuim I'm currently on, but If they increase the premuim I will have to cancel

I took out this cancer policy in case I will need it in the future, I explained that I can only afford the premuim I'm currently on, but If they increase the premuim I will have to cancel. Until recently they again inform me about an increase and they are so persistent that I agreed on a lower increase, but it's putting me in a predicament on my finances. I actually feel very annoyed.

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Replies (1)
Platinum Life
Platinum Life's reply23 Jul 2025, 15:47
Official
Dear Cynthia, 

We always want to ensure that the  policy is best suited to your needs and we never want you to feel pressured into increasing your policy. 

I have asked our options department to give you a call to discuss your premium and cover, so please keep an eye out for our team. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor