C
Cherazaad
1 reviews | Active since Aug 2026
18 Aug 2026, 07:46
I spoke to someone t...
I spoke to someone three weeks ago and this person asked for my address and said that they are delivering a package to me and that it was gonna take 3 to 5 business days but it has been so long and I haven't received anything
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Replies (2)
Platinum Life's replyOfficial
18 Aug 2026, 07:59Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's reply18 Aug 2026, 07:59
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's replyOfficial
18 Aug 2026, 11:06Dear Cherazaad,
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
You recently contacted our team regarding the voucher that was issued to you. I can confirm that the voucher was resent and successfully redeemed and the order was placed with Isabella Garcia.
I have contacted their team and asked them to get in touch with you directly regarding the delivery of your order. Please keep an eye out for their communication.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
You recently contacted our team regarding the voucher that was issued to you. I can confirm that the voucher was resent and successfully redeemed and the order was placed with Isabella Garcia.
I have contacted their team and asked them to get in touch with you directly regarding the delivery of your order. Please keep an eye out for their communication.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Aug 2026, 11:06
Official
Dear Cherazaad,
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
You recently contacted our team regarding the voucher that was issued to you. I can confirm that the voucher was resent and successfully redeemed and the order was placed with Isabella Garcia.
I have contacted their team and asked them to get in touch with you directly regarding the delivery of your order. Please keep an eye out for their communication.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review. I have looked into this matter on my side and would like to provide some feedback.
You recently contacted our team regarding the voucher that was issued to you. I can confirm that the voucher was resent and successfully redeemed and the order was placed with Isabella Garcia.
I have contacted their team and asked them to get in touch with you directly regarding the delivery of your order. Please keep an eye out for their communication.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor