I spoke to a lady called Lauren Davies who was very friendly and professional in how she was helping me with everything that we had discussed and gave me all the options to choose from that would be accommodate my situation

Dear Josias, 

We just love your feedback for Lauren and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor